All companies are vulnerable to a crisis. It’s how you deal with it that shows your strength to your stakeholders. When a crisis hits, you need a trusted adviser, someone who has been there before, who can quickly assess the situation and provide a swift plan of action to lessen its impact on your organisation. After the storm blows over, you will also need to review the situation, understand what caused it, and implement measures to minimise risk and ensure effective handling of similar situations in the future. FleishmanHillard can help, whether you need:
- assistance with strategy and planning
- extra staff to respond to enquiries from media and customers
- advice on what to say to employees, shareholders and regulators
We can also work with you to identify areas of your business that may be prone to crisis, and to create a plan to minimise any future exposure. With an appropriate plan in place, we will make sure that your staff is properly trained, your procedures workable and well understood, and your senior management fully aware of the need for regular dialogue as a means of crisis prevention.